Compliance & Regulatory Commitment
Our dedication to transparency, security, and fairness.
At TrailFin, we are committed to maintaining the highest standards of transparency, data security, and regulatory compliance. As a responsible digital lending platform, we strictly adhere to all applicable laws, RBI guidelines, and industry best practices to protect our customers and partners.
RBI-Compliant Lending Practices
- TrailFin operates in partnership with registered NBFCs and Banks.
- All loan offerings will comply with the Reserve Bank of India's Digital Lending Guidelines.
- We will ensure full transparency in interest rates, charges, and repayment terms.
Data Privacy & Security
- We follow bank-grade encryption protocols to safeguard user data.
- All data will be collected, stored, and processed in accordance with the Information Technology Act, 2000 and applicable data privacy regulations.
- We will never share customer data with unauthorized third parties.
Fair Lending & Customer Protection
- No hidden fees. No fine print.
- Loan terms and conditions are clearly communicated before customer consent.
- We provide easy-to-understand loan agreements and instant digital access to all key documents.
KYC & Anti-Money Laundering (AML)
- We comply with KYC norms as mandated by RBI.
- Every customer undergoes thorough identity and ownership verification.
- We actively monitor transactions to prevent fraudulent or illegal activities.
Grievance Redressal
If you have a concern or complaint, we are here to help. Please reach out to our Grievance Redressal Officer:
Name: Sachin Balaji TR
Email: sachin@trailfin.in
Phone: +91 6379155769
Response Time: Within 7 working days
Email: sachin@trailfin.in
Phone: +91 6379155769
Response Time: Within 7 working days
Disclaimer: TrailFin is not a bank. We act as a digital facilitator of loans provided by licensed NBFCs and banks. All lending decisions are subject to the discretion of our regulated financial partners.